My camera isn't working, how can I resolve this?

 

How to Fix a Webcam Not Working

Follow these steps, in the order presented, to troubleshoot your webcam and get it working again.

1. Check your antivirus settings. Antivirus software can occasionally interfere with webcams. Investigate the software settings to see if your antivirus prevents your camera from launching

2. Plug the webcam into a different computer. If you're using an external camera, plug it into another device to make sure it works. If you have problems with it on several computers, the problem is with the webcam.

    

3. Check the device connection. Jiggling the cable or unplugging and plugging it back in can sometimes fix the problem.

    

4. Check the USB port. Connection problems can occur on the computer's end. Plug something else into the USB port to rule out a faulty or mis-mapped port.

    

5. Make sure the correct device is enabled. If you have a built-in camera and an external webcam plugged in, applications can get confused about which one to use. Check the application's settings and find the option to select your preferred device.

    

6. Consult the manufacturer. For external webcams, check the user manual or the manufacturer's website for further guidance. Many manufacturers offer troubleshooting applications that check common device-specific settings.

    

7. Update the webcam drivers (Windows 10, Windows 8, or Windows 7). If the webcam driver is out of date, it may not work properly.

    

8. Change your webcam system settings (Windows 10, Windows 8). There may be a system setting that interferes with the function of the webcam.